General Ticket Info
Where can I buy tickets?
Presale stops one day before the show. After that, tickets can only be bought at the full fee, either online or at the door (as long as the concert is not sold out).
Sold out concerts
If a concert gets sold out during presale, we will announce it on the website. In this case, there will not be any more tickets available at the doors. If an event gets sold out at any given time at the doors, no additional people will be allowed inside, as a safety measure.
If you want to be sure, buy your ticket in advance!
General Sales Conditions
Bought tickets are not reimbursable. Rights of withdrawal are not applicable to concert tickets (article 53 12° of the Economic Law Code Book VI).
Only when a club concert was moved to a different date and the new date is not possible for the customer, can a refund be requested. This is possible within 7 days of the new date being announced on our official channels by contacting us at firstname.lastname@example.org.
Club concerts that are cancelled definitively will automatically be refunded to the bank account through which the tickets were bought. Bought tickets through a different channel than our website? Contact the point of sale for your refund.
Buying tickets through different channels than our official presale points is always at your own risk. Cactus Muziekcentrum vzw cannot be held liable for any abuse or problems with the tickets. It is prohibited to provide tickets to third parties for profit. If tickets have not been purchased through the official presale channels, Cactus Muziekcentrum vzw reserves the right to deny access if it sees reason to do so.
Administrative costs (handling costs) and taxes are included in the price of the ticket.
The tickets are reserved when you place an order. The tickets will only be sent after receipt of correct payment. If the order and/or payment has not been completed correctly, the tickets will be released again.
Cactus Muziekcentrum vzw reserves the right to change these terms and conditions at any time and without prior notice. The changes will take effect as soon as they appear on the website.
Questions? Do you want more info? Send a message to .